Our Advising Plans are designed for companies that don’t have an internal SAP B1 administrator and cannot justify the cost of a full managed support plan. This option provides affordable, high‑quality functional assistance without requiring us to access your system.
Your team shares screenshots, error messages, functional questions, or master data issues — and our consultants guide them step‑by‑step on how to resolve the situation. When needed, we schedule screen‑share sessions for real‑time walkthroughs. Even minor enhancements and configuration requests can be supported within this advising model.
It’s the ideal option when you need SAP expertise but want to stay within a smaller support budget.
Our Support & Administration plans offer a premium, hands‑on experience. In this model, B1 SmartClient takes over your SAP Business One system support remotely, acting as your internal SAP administrator and functional consulting resource.
We manage user accounts and permissions, support integrations, resolve technical issues, and provide functional consulting across all SAP B1 modules. These plans include up to 10 custom reports or forms per month, automated email notifications and alerts, logic enforcement through B1UP, UI customization, and mass data updates/uploads.
This service is ideal for organizations that need a reliable SAP Business One support department without hiring internally.
Custom Services are perfect for clients who need one‑time or project‑based assistance. Whether you need a custom report, a specific functionality, a mass upload, new print forms, or support managing an implementation or upgrade project, we deliver high‑quality, tailored SAP Business One consulting.
This option is ideal for businesses that do not require ongoing support, but still want access to expert SAP B1 resources for targeted work.